FAQs directory
Can You Pick Me Up From The Airport?
I am arriving at the airport, can you pick me up and bring me to my accommodation?
Can You Reserve An Accommodation For Me?
The accommodation that I am interested in is available per direct but I need the accommodation in four weeks. What are the possibilities?
Do I Need To Be Present At The Check-In Or Check-Out?
I have a check-in at a specific date and time, but something came in between. I do not want to move the appointment, so can I let somebody else come instead?
Do I Need To Pay A Security Deposit For Booking My Accommodation?
I am interested in booking accommodation with you. However, I would like to know what the deposit is and when I need to pay this.
How Can I Secure My Booking? / What is Booking Assistance?
You are very interested in a listing but are concerned about losing the accommodation since we operate on a first-come, first-served basis.
How Can I Set Up A Partnership With Internationals In The Netherlands?
I have an exciting project (e.g. you are a real estate company or private investor) which might interest you. How can we get in contact?
How Does "The Welcome To NL" Booking Process Work?
I want to book a "Welcome To NL" accommodation, how does this work?
How Does The Booking Process Work?
I would like to know how it works to book accommodation with you?
How Long Can I Stay?
I want to stay for five months. Is this possible?
I Will Be On Holiday For Several Weeks. Will The Weekly Cleaning And Laundry Service Still Be Charged During That Time?
You have already checked in and settled into your accommodation, but plan to go on holiday or return home for several weeks during your tenancy. You are wondering whether weekly services like cleaning and laundry will still be charged during your absence.