Question 1

At What Date And Time Is The Pre-Check Out Scheduled?

Accepted Answer

Pre-checkouts are arranged by the management company or landlord, depending on the accommodation. They are typically scheduled between Monday to Thursday, around 2-4 weeks before the end of your stay.

While a pre-checkout is not mandatory, we highly recommend scheduling one to avoid any misunderstandings. This gives you the chance to ensure your accommodation is in the expected condition before the final check-out. Taking care of any necessary repairs or cleaning beforehand can help prevent potential fines or rent losses.

If you're unable to attend the pre-checkout at the scheduled time, please notify the management company at least 48 hours in advance by email or through your tenant portal. Failure to notify them or not attending without prior notice will result in a charge of €100 excluding VAT. per time.

Question 2

Do I Need To Be Present At The Check-In Or Check-Out?

Accepted Answer

You are required to be present at both the check-in and check-out, as these processes are managed by the management company or the landlord, depending on the accommodation you are leasing. Your presence ensures that all necessary documentation is completed, and the property is inspected for any damages or issues.

If you are unable to be present, please inform the responsible party in advance so they can provide further instructions or details. Alternatively, you can notify us, and we will coordinate with the responsible party on your behalf. We will ensure that you receive the necessary guidance for the process.

For any specific questions or concerns regarding your check-in or check-out, please reach out to the responsible party.

At What Date And Time Is The Pre-Check Out Scheduled?

Do I Need To Be Present At The Check-In Or Check-Out?

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