FAQs directory
What Is The Definition Of An Expat And A Young Professional In The Netherlands?
How do expats and young professionals differ in work arrangements and long-term plans?
What Is Your Zero Tolerance Policy?
I got informed that my booking was cancelled and you were referring to a 'zero tolerance policy', what does that mean?
What Kind Of Mattresses Are You Using?
What kind of mattresses are there in the accommodations?
What Payment Methods Are Accepted?
I do not have a Dutch bank account, is it possible to pay in cash?
When Is The Deadline For The First-Term Rent Payment?
When should I make the first-term rent payment after completing my booking?
When Will The Deposit Be Refunded?
I had my Check-out 5 days ago, but I did not receive my deposit yet.
Which Extra Costs Can I Expect With An Excl. Rate?
I would like to know if the price including the extra costs fits my budget. What can I expect?
Which Kind Of Accommodations Do You Provide?
I would like to book accommodation, but I am unsure of the differences between the types.
Why Do I Need to Provide A Guarantor Within The EU As An International Student Or Expat Renting From Internationals In The Netherlands?
You have found accommodation at Internationals in the Netherlands and want to inquire about the requirement of providing a guarantor within the EU.
Why Does Internationals In The Netherlands Require A Copy Of My Bank Card For Refunds?
Sometimes we need to issue refunds to tenants, but we do not have access to their IBAN details. Our bank requires this information to verify the accuracy of the bank details.