We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?
We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?
How Can I Secure My Booking? / What is Booking Assistance?
You are very interested in a listing but are concerned about losing the accommodation since we operate on a first-come, first-served basis.
How Does The Booking Process Work?
I would like to know how it works to book accommodation with you?
Can I Visit Your Office So You Can Help Me Find Accommodation Or So You Can Answer Some Of My Questions?
I am looking for housing but it's so difficult. Can I come to the office, so we can check the options and book with you? I have some questions and would like to drop by the office to ask them. Is this possible?
My Tenant Intake Form Data Is Incorrect, What Can I Do?
Errors have been discovered in your Tenant Intake Form data, such as an incorrect date of birth or email address. What can I do?
What Is A Homestay a.k.a Live-In Accommodation?
I am interested in a room, but it says homestay / Live-In. What is such an accommodation and does it have a different procedure?
Can I Start The Booking Of Multiple Accommodations?
You are in need of housing and want to start the booking of several accommodations to increase your chances in securing an accommodation.