FAQs directory
Can I Check-In On An Earlier/Later Date Than The Starting Date Of The Contract?
My tenancy agreement starts on 1 September but I am already in The Hague on 23 August. Can I check-in earlier?
Can I Contact IITN If I Have Questions After I’ve Checked In?
I just checked in and noticed that the internet isn’t working properly. Can you help me?
Can I Extend My Contract?
I have a short stay contract, but I decided that I want to stay longer. Is it possible to stay?
Can I Rent Accommodation If I Am Under 18 Years Old?
I found an accommodation I’d like to rent, but I’m not 18 yet. Can I still proceed?
Can I Start My Contract On A Later Date Than The Advertised Availability Date?
The accommodation is available per direct but I won't be in The Hague until next month. Can I start the tenancy agreement next month instead of directly?
Can I Start The Booking Of Multiple Accommodations?
You are in need of housing and want to start the booking of several accommodations to increase your chances in securing an accommodation.
Can I Visit Your Office So You Can Help Me Find Accommodation Or So You Can Answer Some Of My Questions?
I am looking for housing but it's so difficult. Can I come to the office, so we can check the options and book with you? I have some questions and would like to drop by the office to ask them. Is this possible?
Can I, As A Parent, Rent Student Housing For My Child Who Is An International Student?
You may wonder if you can fill in (partially) your own details in the take-in form to rent student housing for your child.
Can Two People Stay In One Room?
I and my significant other would like to rent one room. Can both of us stay in the same room?
Can You Pick Me Up From The Airport?
I am arriving at the airport, can you pick me up and bring me to my accommodation?