Is Registration At The Municipality Possible?
I need registration for my university. Can I register at your accommodations?
Can I Change The Email Address The Invoices Are Sent To?
I would like to receive the invoices on another email address, is that possible?
Is Smoking Allowed At Your Accommodations?
Is it allowed to smoke inside your accommodations?
At What Date And Time Is The Pre-Check Out Scheduled?
I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?
Is A Proof Of Payment Sufficient To Arrange The Check-In?
I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?
Is A Pre-Check-Out Mandatory?
I am checking out anytime soon, do I need to do a pre-check-out?
Do I Need To Be Present At The Check-In Or Check-Out?
I have an appointment with you on a specific date and time, but something came in between. I do not want to move the appointment, so can I let somebody else come instead?
When Will The Deposit Be Refunded?
I had my Check-out 5 days ago, but I did not receive my deposit yet.
At What Date And Time Is The Check-Out Scheduled?
The end of my contract is near but I don't know when my check-out will be scheduled.