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What Does It Mean If An Accommodation Is Labeled 'Available Per Direct'?
I want to start renting in two months but the advertisement states that it is available per direct. What does that mean for me?
What Is The "Welcome To NL" Offer?
You're are interested in understanding what the "Welcome to NL" offer entails.
Which Extra Costs Can I Expect With An Excl. Rate?
I would like to know if the price including the extra costs fits my budget. What can I expect?
We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?
We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?
Why Is Cleaning Service Included In The Contract?
The landlord requires regular cleaning of common areas to maintain the property. Costs are shared among tenants and depend on the apartment size and number of occupants.
How Does "The Welcome To NL" Booking Process Work?
I want to book a "Welcome To NL" accommodation, how does this work?
Why Does Internationals In The Netherlands Require A Copy Of My Bank Card For Refunds?
Sometimes we need to issue refunds to tenants, but we do not have access to their IBAN details. Our bank requires this information to verify the accuracy of the bank details.
What Are The Extra Fees With Rooms For Stays Shorter Than Twelve Months?
I want to stay for five months. Are there any extra fees which I need to take into account?
Can I Sign The Tenancy Agreement For A SHH Partner Accommodation Without A Student Housing Hunter Service Agreement?
I filled out an interest form for a place and it's now asking me to pay a monthly fee to Student Housing Hunter. I just want to sign the lease for the room I filled out the form for. How can I sign without this Student Housing Hunter contract?
Is Smoking Allowed At Your Accommodations?
Is it allowed to smoke inside your accommodations?
