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What Does It Mean If An Accommodation Is Labeled 'Available Per Direct'?
I want to start renting in two months but the advertisement states that it is available per direct. What does that mean for me?
What Is The "Welcome To NL" Offer?
You're are interested in understanding what the "Welcome to NL" offer entails.
Which Extra Costs Can I Expect With An Excl. Rate?
I would like to know if the price including the extra costs fits my budget. What can I expect?
My Take-In Form Data Is Incorrect, What Can I Do?
Errors have been discovered in your Take-In Form data, such as an incorrect date of birth or email address. What can I do?
Why Is Cleaning Service Included In The Contract?
The landlord requires regular cleaning of common areas to maintain the property. Costs are shared among tenants and depend on the apartment size and number of occupants.
How Does "The Welcome To NL" Booking Process Work?
I want to book a "Welcome To NL" accommodation, how does this work?
Is A Proof Of Payment Sufficient To Arrange The Check-In?
I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?
We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?
We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?
Is A Pre-Check-Out Mandatory?
I am checking out anytime soon, do I need to do a pre-check-out?
Is My Data Safe With IITN?
We are GDPR compliant.
