Can I Extend My Contract?
I have a short stay contract, but I decided that I want to stay longer. Is it possible to stay?
Can Two People Stay In One Room?
I and my significant other would like to rent one room. Can both of us stay in the same room?
Is It Possible To Stay For Only A Few Weeks?
I am interning at the company in the Hague or just a couple of weeks. Can I book the accommodation for such a short stay?
Is a Check-In Necessary?
I am arriving late, and I am probably going to be tired, is it possible for me just to pick up the key and enter the accommodation?
Why Is The Contract And Other Documents All In Dutch?
I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?
Why Is The Advertisement I Have Seen Before Not Available On Your Website?
I was interested in one of your accommodations but I can't seem to find it on your website anymore.
Is There Bed Linen And Towels In My Accommodation?
I am checking in soon but beddings and towels are quite heavy. Do I need to bring my own or do you offer any beddings and towels?
How Long Can I Stay?
I want to stay for five months. Is this possible?
We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?
We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?
Do I Need To Pay A Security Deposit For Booking My Accommodation?
I am interested in booking accommodation with you. However, I would like to know what the deposit is and when I need to pay this.