FAQs directory
Why Does Internationals In The Netherlands Require A Copy Of My Bank Card For Refunds?
Sometimes we need to issue refunds to tenants, but we do not have access to their IBAN details. Our bank requires this information to verify the accuracy of the bank details.
Why Is Cleaning Service Included In The Contract?
The landlord requires regular cleaning of common areas to maintain the property. Costs are shared among tenants and depend on the apartment size and number of occupants.
Why Is The Advertisement I Have Seen Before Not Available On Your Website?
I was interested in one of your accommodations but I can't seem to find it on your website anymore.
Why Is The Contract And Other Documents All In Dutch?
I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?