FAQs directory
Is a Check-In Necessary?
I am arriving late, and I am probably going to be tired, is it possible for me just to pick up the key and enter the accommodation?
Is A Pre-Check-Out Mandatory?
I am checking out anytime soon, do I need to do a pre-check-out?
Is A Proof Of Payment Sufficient To Arrange The Check-In?
I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?
Is It Possible To Stay For Only A Few Weeks?
I am interning at the company in the Hague or just a couple of weeks. Can I book the accommodation for such a short stay?
Is It Required To Be a First-Year Student To Rent A "Welcome To NL" Offer?
You are interested in a "Welcome To NL" offer but are not a first-year student. You want to know if you still can rent.
Is My Data Safe With IITN?
We are GDPR compliant.
Is Registration At The Municipality Possible?
I need registration for my university. Can I register at your accommodations?
Is Smoking Allowed At Your Accommodations?
Is it allowed to smoke inside your accommodations?
Is There Bed Linen And Towels In My Accommodation?
I am checking in soon but beddings and towels are quite heavy. Do I need to bring my own or do you offer any beddings and towels?
Is There Somewhere I Can Store My Bike?
I have purchased a bike as cycling is a common mode of transport in the Netherlands. Is there any designated area to store my bike?