Is Registration At The Municipality Possible?
I need registration for my university. Can I register at your accommodations?
Can Two People Stay In One Room?
I and my significant other would like to rent one room. Can both of us stay in the same room?
We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?
We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?
Can I Check-In On An Earlier/Later Date Than The Starting Date Of The Contract?
My tenancy agreement starts on 1 September but I am already in The Hague on 23 August. Can I check-in earlier?
Can I Start My Contract On A Later Date Than The Advertised Availability Date?
The accommodation is available per direct but I won't be in The Hague until next month. Can I start the tenancy agreement next month instead of directly?
What Are The Extra Fees With Apartments/Studio's For Stays Shorter Than Twelve Months?
I want to book an apartment for 10 months. Are there any additional fees which I need to take into account?
At What Date And Time Is The Pre-Check Out Scheduled?
I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?
Can I Visit Your Office So You Can Help Me Find Accommodation Or So You Can Answer Some Of My Questions?
I am looking for housing but it's so difficult. Can I come to the office, so we can check the options and book with you? I have some questions and would like to drop by the office to ask them. Is this possible?
What Kind Of Mattresses Are You Using?
What kind of mattresses are there in the accommodations?
Can You Pick Me Up From The Airport?
I am arriving at the airport, can you pick me up and bring me to my accommodation?