Q: Can I Be My Own Guarantor

Q1: Can I be my own guarantor? No, you cannot designate yourself as the guarantor. A guarantor must be a separate entity or individual who agrees to act as a financial backer on your behalf if necessary. Providing false information in this regard will be considered fraudulent. Q2: Why can't I guarantee myself? Guaranteeing yourself defeats the purpose of having a guarantor, which is to have a separate party or person who can provide financial support if required. It ensures the validity of the guarantee. Q3: What happens if I enter my own information as a guarantor? Entering your own information as a guarantor will be considered fraudulent. It is essential to designate a legitimate, separate guarantor to maintain the integrity of the guarantee process. Read more about the terms & conditions of the take-in form in case you provide false information.

Question 1

What Is A Full Serviced Accommodation?

Accepted Answer

Our full serviced accommodations are designed to make your short stay as hassle-free as possible. Here’s how we simplify your experience:

Fully Furnished: No need to worry about buying, transporting, or selling furniture. Everything is ready for you.
Utilities Set Up: Internet, gas, water, and electricity are all set up and included.
24/7 Service Phone: For urgent needs, such as if you lock yourself out after a night out.
Regular Cleaning and Maintenance: To keep your living space clean and well-maintained.
Support Services: Assistance with registering, deregistering, applying for insurance, phone plans, and finding a local GP. We also provide guidance on settling in, such as local recommendations for dining and daily essentials.
Additional Essentials: Bedding, kitchen, cleaning, and laundry essentials are available upon request.

While most services are included, some additional requests, such as having your fridge stocked upon arrival, may incur extra fees.

Our goal is to make your short stay as effortless as possible, so you can focus on the experiences that matter. For more information about the utilities we offer and their associated costs, please reach out to us. Your comfort and convenience are our top priorities.

Question 2

Can I Be My Own Guarantor

Accepted Answer

Q1: Can I be my own guarantor?

No, you cannot designate yourself as the guarantor. A guarantor must be a separate entity or individual who agrees to act as a financial backer on your behalf if necessary. Providing false information in this regard will be considered fraudulent.

Q2: Why can't I guarantee myself?

Guaranteeing yourself defeats the purpose of having a guarantor, which is to have a separate party or person who can provide financial support if required. It ensures the validity of the guarantee.

Q3: What happens if I enter my own information as a guarantor?

Entering your own information as a guarantor will be considered fraudulent. It is essential to designate a legitimate, separate guarantor to maintain the integrity of the guarantee process.

Read more about the terms & conditions of the take-in form in case you provide false information.

Question 3

Can You Pick Me Up From The Airport?

Accepted Answer

Yes, we can pick you up!

Please kindly note the following:

We can only pick you up if the pick-up appointment is arranged at least 48 hours beforehand.
The pick-up service is possible starting from 89,-- Eur. incl. VAT.

Question 4

Can Two People Stay In One Room?

Accepted Answer

In general, two (or more) people can't stay in one room unless otherwise mentioned in the advertisement.

Question 5

Is There Bed Linen And Towels In My Accommodation?

Accepted Answer

Bed linen and towels are not included.

Question 6

What Payment Methods Are Accepted?

Accepted Answer

Once you book an accommodation with us, you will be provided different ways to pay the deposit, the rent and other additional services throughout the tenancy. In short, we accept the following payment methods:

SEPA Bank transfer (FREE)
iDeal (FREE)
Bancontact (FREE)
Credit cards (4.2% charge)

SEPA Bank transfer is one of the most straight forward possibilities. Kindly note to take into account the right bank account number and the attn. of the transaction. This information is always mentioned in the contract and invoice.

Non-European bank accounts

Kindly note that if you try to transfer an amount from a non-IBAN (non-European) bank account, your bank and other intermediate banks will most probably deduct transfer fees from the amount sent. This will result in a lower amount received by us, and you will need to supplement the amount due. For that reason, we do not advise you to transfer funds directly to our bank account from a non-European bank account.

iDeal is a payment method which is very popular in The Netherlands and all the Dutch banks are connected to. The invoices provided also contain an automatic payment link through iDeal, which makes transferring funds seamlessly.

Bancontact is a popular Belgium payment method which is supported by almost all the Belgium banks.

Credit cards we accept: Visa, MasterCard, JCB, UnionPay, Discover and American Express. If you want to pay an amount with your credit card, a non-refundable processing fee of 4.2% of the total amount is applicable to the transaction.

All transaction fees are to be paid by the tenant

Under no circumstances do we accept cash payments

Question 7

Why Is The Advertisement I Have Seen Before Not Available On Your Website?

Accepted Answer

If you cannot find the accommodation which you have seen earlier, it means it is currently unavailable. All our available accommodations are published on our website under listings. If you cannot find the accommodation you saw before, it means it is currently not available.

Once an accommodation becomes unavailable, the status of it will be changed to Rented Out but the accommodation still remains visible on our website.

Question 8

We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?

Accepted Answer

When booking an apartment as a group, you will receive one rental agreement. The contract's start date and rent payment apply to the entire group.

The check-in will be conducted by the management party or the landlord with the entire group or at least one group member on behalf of the group. Once the check-in takes place, it is not possible to offer a rent reduction for any individual group member, as managing the presence of each member separately is not feasible.

Keys will be handed over during the check-in to the entire group or the designated group member. The management party or the landlord cannot manage late arrivals of individual members or provide discounts for them.

Question 9

Is It Possible To Stay For Only A Few Weeks?

Accepted Answer

Yes, the minimum rental period is 1 week. We provide short stay accommodations for a minimum period of at least one week. In that case, the advertised monthly rate will be calculated pro rate to the period you would like to stay but it might be subject to an additional fee because of the short stay.