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Can I Contact IITN If I Have Questions After I’ve Checked In?

I just checked in and noticed that the internet isn’t working properly. Can you help me?

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Why Is Cleaning Service Included In The Contract?

The landlord requires regular cleaning of common areas to maintain the property. Costs are shared among tenants and depend on the apartment size and number of occupants.

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Are There Any Age Restrictions for Booking Accommodation?

You’re interested in booking accommodation but unsure if you meet the age requirements. Whether you're a student over 30, a young professional looking for shared housing, or an expat seeking long-term accommodation, eligibility depends on your age and housing type. Understanding these restrictions ensures you find a suitable place without complications.

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What Is Your Zero Tolerance Policy?

I got informed that my booking was cancelled and you were referring to a 'zero tolerance policy', what does that mean?

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I Will Be On Holiday For Several Weeks. Will The Weekly Cleaning And Laundry Service Still Be Charged During That Time?

You have already checked in and settled into your accommodation, but plan to go on holiday or return home for several weeks during your tenancy. You are wondering whether weekly services like cleaning and laundry will still be charged during your absence.

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