At What Date And Time Is The Check-In Scheduled?

Check-ins are available on Monday, Tuesday, Wednesday and Thursday.

The check-in process is managed by the management company or the landlord, depending on the accommodation you are leasing. While we cannot directly handle the check-in, you can inform us of your preferred three move-in dates. We will forward these options to the responsible party for consideration, but please note that the final approval is always subject to their availability and approval.

Once your contract is finalized, the management company or landlord will provide you with the confirmed check-in date and time.

Important: Only the tenant is allowed to be present during the check-in. Any friends, family members, or other persons must wait outside. This ensures that the agent can complete the inspection without disturbance. During the check-in, the condition of the accommodation is objectively recorded. At the end of the process, you will sign to acknowledge receipt of the report.

If you wish to make remarks or add observations, you can do so within 48 hours after the check-in by sending them in writing (with optional photos) to the landlord and/or property manager. It is not possible to dispute or discuss the inspection on the spot due to the agent’s schedule and the objective nature of the process. Where available, remarks can also be submitted via the tenant portal of the responsible landlord or property manager.

Outside available hours: If you wish to schedule a check-in outside of the standard days or hours, this may sometimes be possible. However, it is always subject to availability of staff and may involve additional fees to cover the extra allocation of resources.

For further information or if you have specific requests regarding your check-in, please reach out to the responsible party.