Question 1

Can I Extend My Contract?

Accepted Answer

Unfortunately, it is not possible to stay longer than your end date stated in your contract. However, if there are any other accommodations available which you are interested in, feel free to apply to those.

Question 2

Is Cleaning Included In The Rent?

Accepted Answer

Cleaning is included in some rental agreements. It depends on the accommodation. If it is included, it will be stated explicitly in the advertisement and in the contract.

Cleaning refers to surface cleaning of the indoor common area's which are reachable without the use of a ladder.

If you would like to have periodically cleaning or if you need any one-time cleaning done, you can book one with us. In this case, you can choose between a surface cleaning or a deep cleaning of different areas such as; common areas, bedroom(s), garden etc.

Question 3

Can I Check-In On An Earlier/Later Date Than The Starting Date Of The Contract?

Accepted Answer

The earliest possible check-in date is the starting date of your contract. Check-ins are always scheduled on the contract start date to ensure a fair and smooth process. If you need to arrange a later check-in, this may be possible, but it is subject to availability. Please notify us in advance via email before your scheduled check-in.

Please note that we do not handle the check-in process ourselves. Check-ins are managed by the management company or the landlord, depending on the accommodation you are leasing. Once your tenancy contract is finalized, you can obtain further details directly from the responsible party.

For more information, please visit: https://faq.iitn.nl/faqs/at-what-date-and-time-is-the-check-in-scheduled